The seven principles of ISO 9000 form the basis of quality management. The primary focus is on customer satisfaction and the fulfillment of customer expectations in connection with the economic success of the company. The following seven principles are the guide to success for our consulting services.

• Customer orientation and sustainable success

• Guidance and Leadership

• Commitment of people

• Process-oriented approach

• Continuous improvement

• Fact-based decision making

• Relationship Management

By communicating these principles as a philosophy of daily action, you will equip yourself for the path towards business excellence. The principles are important to apply ISO 9001:2015 or EN 9100:2018 appropriately. These principles are explained in the ISO 9000 standard.